Changing Account Information

How do I update my payment method? You can update your payment method on the Settings page. Learn more about updating your information here.

 

Features and Navigation

How do I create locations? Easily create locations representing buildings, warehouses, vehicles, and even smaller areas like shelves and bins by following the steps outlined in this article. 

 

How do I restock my products?  You can check in and out your products in two different sections of your inventory map, or by importing a file. Read more about product restocking here.

 

How do I download reports? Download product reports from every location and access the activity history for enhanced accountability. The Activity History records every movement in your inventory map, including date, time, notes, and the user who made the changes.

 

How do I set up an inventory level threshold? Setting up an inventory threshold is crucial for effective inventory management. It alerts you when a specific product reaches a predetermined threshold, indicating when to reorder.

 

Will I be able to print barcodes with CyberStockroom? Yes, you can print barcodes for every location and product using quick barcode scanning to:

  • Check products into a location
  • Check products out of a location
  • Transfer products between locations

 

What barcode scanner works best with CyberStockroom?  While any barcode scanner is compatible, we recommend using wireless Bluetooth scanners like this one. If you need to print your own barcode labels, we recommend this printer for optimal formatting and integration with CyberStockroom.

 

Free Trial and Pricing

Is there a maximum number of products I can add? No, CyberStockroom's new pricing structure allows you to add unlimited products without hidden fees! Visit our Pricing page for more information.

 

Does CyberStockroom offer a free trial? Yes, enjoy a 14-day free trial of CyberStockroom with no credit card required. Try it risk-free here.

 

Expiry Date Feature

Does CyberStockroom have an expiry date feature?  Yes, CyberStockroom includes a versatile expiry date feature to help manage your inventory more effectively. Learn how to use this feature in various ways to suit your specific needs here.

 

About CyberStockroom

What is CyberStockroom? CyberStockroom is a unique, map-based tool that enables you to visualize all your inventory and assets across various locations within your business, enhancing control and visibility.

 

Where is CyberStockroom located? CyberStockroom is based in Ottawa, Ontario, Canada.

 

What kind of assets does CyberStockroom track? CyberStockroom can monitor and maintain records for a variety of assets, including equipment, supplies, and products, tracking any physical item in your inventory.

 

Security & Compliance

Is my information secure? Where is my data stored? Absolutely! CyberStockroom’s cloud-based inventory management software securely hosts your data on Amazon AWS servers.

 

Cloud-Based Inventory Software

What is Cloud-Based Inventory Software? Cloud-based inventory software is a digital tool that allows businesses to manage their inventory effortlessly through the cloud, offering real-time tracking, seamless scalability, and remote access via the internet.

 

What are the key benefits of using Cloud-Based Inventory Software? Benefits include enhanced operational efficiency, real-time inventory tracking, improved data accuracy, cost savings, scalability, and easy integration with other business systems.

 

Login and Access

What should I do if I can't log in? If you experience any login issues, our support team is ready to assist you. Contact us via chat or email at support@cyberstockroom.com.

 

How do I add users? Add users to your account by sending email invites via the 'Profile & Team' section on the settings page.

 

How do I limit a user's access to my map? To restrict user access to sensitive information in your inventory, set the user to "Mobile Only." For more details on Mobile Only access, review this guide.